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NHS APP

The new, simple and secure way to access a range of NHS services on your smartphone or tablet.

What the NHS App does

Use the NHS App to:

  • check your symptoms

  • find out what to do when you need help urgently

  • book and manage appointments at your GP surgery

  • order repeat prescriptions

  • securely view your GP medical record

  • register to be an organ donor

  • choose how the NHS uses your data

Check which features you can use

The NHS App is being gradually rolled out across England now.

You can check if your GP surgery is connected when you open the app for the first time. If it isn’t, you can register your email address and we’ll notify you when they go live. Alternatively, you can check our list of surgeries that are already connected below.

If your surgery isn’t connected you can still download the app and use it to check your symptoms and find out what to do when you need help urgently.

We expect all surgeries to be connected by 1 July 2019.

Get help with the app

If you have any issues using or downloading the app, check the NHS App help and support page.

Keeping your data secure

When your surgery is connected, and you register in the app, we’ll carry out a series of checks to confirm your identity. The app will then securely connect to information from your GP surgery. To keep your access secure, we’ll send a security code to your phone each time you use the app.

Extended Access 

With effect from end of September 2018 we are pleased to be able to offer our patients access to routine appointments at evenings and weekends.
The new service is part of an extended access service which has been commissioned by NHS South Lincolnshire Clinical Commissioning Group.
Appointments are for pre-bookable non-urgent appointments and are available between 6.30pm and 8pm Monday to Thursday and 9am to 12pm on Saturdays and Sundays.  Appointments will also be available on bank holidays and across the Easter, Christmas and New Year periods
The service endeavours to see practices across the area working closely together to provide convenient high quality care and may mean that you can take advantage of an appointment with our health professionals.  We will also be seeing patients from other practices at these times.

INFORMATION – DENTISTS AND TREATMENT OF DENTAL PROBLEMS

Practitioners in General Practice are NOT licensed for dental treatment or indemnified for this or any associated issues. The Practitioners at the surgery cannot therefore treat infections where the cause of the infection is tooth problems, mouth infections where the teeth or gums are the cause, or where any previous work in the mouth has given rise to infection or where the mouth has become uncomfortable, sore, bleeding due to treatment etc

The GP has a duty to recognize oral cancer and there is also a requirement to appropriately "manage" patients in cases of suspected dental sepsis (where teeth spreads sepsis into face) by referring patient on to secondary care at the Hospital. It would be dangerous for the GP to "treat" any patient with any medication in such cases.

Please note also that if you have a problem procuring an NHS dentist this should be addressed to NHS England; the lack of availability does not make the GP surgery a default dentist.

To source NHS dentist: NHS England   : 0300 311 2233

To find details of NHS dentists and dental access: NHS Choices at www.nhs.uk,

OR by texting 'dentist' to 64746 or 'NHSGO' from mobile phone in the area where dentist is needed

OR by calling 111

 

 

DENTAL ACCESS CENTRE PETERBOROUGH - EMERGENCIES

5 Midgate, Peterborough PE1 1TN - 0800 952 0870. 0745-1230 and 13.30-19.15

Phone on the day for an appointment – or in case of emergency after 1930, phone 111 – the service will advise you where you can be seen soonest.

 

There is an EMERGENCY SERVICE at the JOHNSON COMMUNITY HOSPITAL ON TUESDAY/SATURDAY: 0333 207 5991 (recorded voice advises that the phone is operated between 09.00 and 17.00 Monday to Friday, and 09.00-12.30 on a Saturday – with a facility for a message to be left - or to phone 111 if no response from the service).

  

 

We are in the process of installing a new SMS system.  This new system will offer an updated version of confirmation and reminder texts and if you own a smart phone, you are able to cancel appointments via the service and take advantage of the smart function.  You will need to download "MJog Messenger" from your app store. You will also notice new features that include our friends and family test as well as advertising campaigns that relate to your health.

Please read – this may help you save the life of a person who has suffered a sudden cardiac arrest.

Wherever you live, wherever you work, simply knowing the location and postcode of your nearest Public Access Defibrillator may save valuable seconds when ringing the Emergency Services to report a suspected cardiac arrest.   When you dial 999 the Ambulance Call Handler will ask a series of questions and should your patient require it, they will identify the nearest available defibrillator to you, and give you access details.   This information will be freely given if you are within approx. 200 metres of a defibrillator that the local ambulance service are aware of, and if there is another person available to go and fetch the device. The most important element in a cardiac arrest is to ensure effective chest compressions are carried out.

If you are outside of this 200 metre distance and know the whereabouts of an available defibrillator, you can choose to send someone to fetch it. You should ensure you know the access to your nearest defibrillator as some are locked and require a code or remote unlocking.

If you go to a cabinet and find it is locked, providing the Ambulance Service has this cabinet listed they will be able to provide the information you require to gain access.

You will need to call 999 and give the postcode of the cabinet location. All defibrillators listed have been allocated a unique call sign which should be written on the cabinet and should also be given to the Ambulance Service Call Handler if written on the cabinet.

There is no legal responsibility for defibrillator owners to have their device listed with the Ambulance Service. We recommend you store the postcode of the nearest Public Access Defibrillator cabinet on your phone, wallet and by your telephone at home/work and ensure that you know the access details.

Saving seconds can save lives.

AED Local Locations

  • Spalding Fire Station, West Elloe Avenue, Spalding PE11 2BH
  • Co-op Stores, Clover Way, Wygate Park, Spalding PE11 3GD
  • Premier Stores, 88 Little London, Spalding PE11 2UJ
  • Morrisons Superstore, Wardentree Lane, Spalding PE11 3UU
  • Castle Sports Centre, Albion Street, Spalding PE11 2AJ
  • Broadgate Building, Westlode Street, Spalding PE11 2AF
  • The South Holland Centre, Market Place, Spalding PE11 1SS
  • Public Toilets, Winfrey Avenue/Holland Market PE11 1DA
  • Spalding Golf Club, Surfleet, Spalding, PE11 4EA
  • Spalding Fire Station, West Elloe Avenue, PE11 2BH
  • The Lighthouse Pentecostal Church, Haverfield Rd, Spalding PE11 2XP
  • Moulton Seas End Village Hall, Seas End Road Moulton PE12 6LD
  • Pinchbeck Village Hall, Knight St, Pinchbeck PE11 3XA
  • Jolly Farmer Public House, Roman Rd, Moulton Chapel PE12 0XQ
  • Moulton Community Centre, Broad Lane, Moulton PE12 6PZ
  • Weston Village Hall, Small Drove Spalding PE12 6HU

GDPR News Effective 25/05/2018

Please click on the following links to view our Fair Processing and Patient Privacy notice.

Fair Processing Summary  Patient Privacy NoticeHow we use your data leaflet

Are you eligible for the shingles vaccination?

Please click on the link below for the 2018-2019  campaign details....

Shingles campaign 2018-19

Had a cough for 3 or more weeks? Cancer Campaign - Click here for more information.

Munro Medical Centre re-accredited as a GP training practice – “an excellent training practice”

Spring 2016 - Good news - Munro Medical Centre has been re-accredited as a GP training practice (where doctors in the final stages of postgraduate training complete their training to be a GP). The report stated that we are “an excellent training practice” and “make every effort to be learner-centred”. This training is really important, partly to introduce new doctors to south Lincolnshire where hopefully some will decide to stay. We are very proud of this achievement and will work hard to maintain it.

DNA APPOINTMENTS – DID NOT ATTEND

 

It is in the best interest of both parties for patients to cancel their unwanted appointments. This will prevent the Medical Centre from instigating our DNA (Did Not Arrive) policy.

 

The cancellation line is accessible around the clock for this sole purpose but patients can also phone the Centre in working hours and speak to a receptionist for the specific purpose of cancelling an appointment and rebooking as required.

 

Typically over 40 hours of clinicians’ time is lost each month; this also represents a huge waste of resources and even worse your unwanted appointment, which you failed to cancel, cannot then be offered to another patient.

 

Please see our DNA policy below:

One unattended appointment where no attempt has been made to cancel or offer reasonable explanation for none attendance will mean the patient is sanctioned to “book on the day appointments only” for a period of 6 months. Exceptions will be made for annual review appointments for chronic illness booked by the surgery.

If there are subsequent DNAs within this period of 6 months of sanctioning the practice reserves the right to remove a patient from the practice list and the patient will be required to register elsewhere.

We have a duty of care to ensure our patients are taking the correct medication, therefore, if you have prescriptions and do not attend an arranged medication review or annual chronic illness review, we may stop the repeat prescription until you have been seen for your review appointment. This will mean that you will have to come to the surgery to collect your prescription, or for dispensing patients, your medication.

We value your feedback - take The Friends & Family Test

Update your medical records online (eg. blood pressure, weight, smoking status, etc.)

Read our latest Care Quality Commission inspection report

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
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